Summary / Objective

Under the leadership of the Vice President of Operations, the Facilities Manager will be responsible for overseeing and maintaining safe and secure buildings and grounds to ensure successful service delivery. This position will provide leadership and supervision for a team of Janitorial, Custodial and Rest Area personnel in addition to ensuring the on-going maintenance and repairs to ensure safe and operative Facilities equipment in compliance with all State and Federal regulations governing food safety and general safety compliance. The Facilities Manager will work together with all operations staff to provide exceptional customer service to agency staff and customers.

Essential Duties and Responsibilities include the following:

Directly responsible for maintaining safe and secure buildings and grounds to ensure successful service delivery and provide on-going maintenance and repairs and consult to ensure safe facilities and operative equipment

Direct oversite of completion and documentation of scheduled maintenance repairs for all grounds, facilities and equipment.

Ensures a safe work environment while overseeing staff and employee training and education. Ensure compliance with all local and state rules and regulations.

Develop KPI’s for Facility, and Grounds team. Ensure timely completion of performance reviews for assigned staff and daily monitoring of performance.

Coordinate with Vice President of Operations on the implementation of new facility building projects.

Collaborate with outside vendors to ensure timely flow of projects and scheduled Facilities equipment PM’s.

Directly oversees maintenance of HVAC, plumbing, and electrical in all facilities along with scheduled PM documentation.

Ensures timely completion of snow/ice removal services at all facilities.

Directly oversees maintenance and operation of the agency surveillance system.

Directly oversees timely completion of work orders and utilizes project management procedures and applicable software to ensure timely completion and reports on progress.

Ensure completion of new design and construction tasks for specific equipment/line adaptations, other special projects to advance vocational opportunities for consumers.

Hold weekly meetings with Facilities Team to discuss department goals, progress, issues/concerns, etc.

Participates in annual Capital Expenditure needs planning

OtherMaintain good driving record.Perform any miscellaneous duties assigned.

Supervisory Responsibilities
Oversee and supervisor facilities and grounds teams.

**Qualifications **

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor’s degree, and / or 7 or more years of experience in Facilities Management position; or equivalent combination of education and experience.

Language Skills
Ability to read, analyze, understand and interpret complex electrical, mechanical systems, automation systems, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to effectively handle project management for multiple ongoing projects.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills
To perform this job successfully, an individual should have knowledge of the Microsoft suite of software, including proficiency in Microsoft Word, Microsoft Excel and Microsoft PowerPoint. Proficiency in Outlook for the use of email. Experience using and maintaining CMMS software.

Summary/Objective

The Maintenance Manager is responsible for overseeing all aspects of the maintenance department, including personnel management, resource allocation, and strategic planning. This role plays a pivotal part in ensuring the reliability, efficiency, and safety of plant equipment and facilities through effective maintenance practices and processes.

Essential Functions

Departmental Leadership:

Provide leadership, direction, and guidance to the maintenance team, including technicians, supervisors, and support staff, fostering a culture of teamwork, accountability, and continuous improvement.

Develop and communicate departmental goals, objectives, and performance metrics, aligning them with organizational priorities and business objectives.

Maintenance Planning and Scheduling:

Develop and implement maintenance strategies, policies, and procedures to optimize equipment reliability, minimize downtime, and extend asset life.

Coordinate with production, engineering, and other departments to develop and maintain a comprehensive maintenance schedule, ensuring that maintenance activities are scheduled and executed efficiently to support production operations.

Responsible for maintenance programs such as CMMS administrator, PM program, Work order management and product data management program.

Resource Management:

Manage departmental budgets, allocating resources effectively to meet maintenance needs while optimizing costs and maximizing return on investment (ROI)

Oversee spare parts and inventory management, ensuring that critical spare parts are available when needed and that inventory levels are maintained within budgetary constraints.

Provide leadership and accountability over 3 shifts. Flexibility in scheduling and on-call as needed to support the leadership team and resource management needs.

Performance Management:

Conduct performance evaluations and provide feedback to maintenance staff, recognizing achievements and addressing areas for improvement.

Identify training and development needs for maintenance personnel, coordinating with training managers to implement training programs that enhance technical and leadership skills within the maintenance team.

 Safety and Compliance:

Ensure compliance with safety regulations, environmental standards, and industry best practices related to maintenance activities.

Conduct safety audits and inspections, identifying potential hazards and implementing corrective actions to mitigate risks and prevent accidents.

Continuous Improvement:

Lead and participate in continuous improvement initiatives aimed at enhancing maintenance processes, increasing equipment reliability, and reducing costs.

Analyze maintenance data and performance metrics to identify opportunities for process improvements and optimization.

Vendor and Contractor Management:

Manage relationships with external vendors and contractors, negotiating contracts, and ensuring that services are delivered according to agreed-upon terms and standards.

Evaluate vendor performance and conduct periodic reviews to ensure that vendors meet quality, cost, and performance expectations and implement corrective actions as needed.

Qualifications Requirements

Bachelor’s degree in engineering, Business Administration, or related field preferred.7 years of experience in maintenance management or a related leadership role in a manufacturing or industrial environment.

Strong technical knowledge of mechanical, electrical, and/or hydraulic systems, with demonstrated proficiency in maintenance best practices and methodologies.

Excellent leadership and written/verbal communication skills, with the ability to motivate and inspire teams to achieve their goals.

Proven ability to develop and implement maintenance strategies, policies, and procedures to optimize equipment reliability and performance.

Knowledge of safety regulations, environmental standards, and industry best practices related to maintenance operations

Proven ability to lead CapEx projects up to $1MM, with the ability to manage multiple priorities and deliver results in a fast-paced environment.

Selected candidate must have general knowledge and previous experience in building and grounds upkeep, high school diploma or equivalent. Will have basic electrical, small engine, plumbing knowledge. Experience working with physically and cognitively challenged individuals is preferred, however, if you just like to help people succeed in their work – this could be your calling!

Routine exposure to nature’s elements (high-visibility outerwear is provided!). Must be able to perform full range of motion including considerable walking, standing, bending and lifting (up to 50lbs). Must have a valid driver license and proof of vehicle insurance.

This position is full-time, Monday - Friday 8am - 4pm and every third weekend.

Summary/Objective

Maintain the Agency properties, facilitating all high level janitorial duties and light maintenance duties.

Essential Functions

1. Sweeps, vacuums, mops, scrubs, waxes and polishes floors using industrial vacuum cleaners and scrubbing and buffing machines.

2. Moves cabinets, boxes, furniture, crates and equipment to clean areas. May remove stains from surfaces as rugs, drapes, floors using chemicals and cleaning solutions

3. Maintain records and monitor all assigned employee work.

4. Perform light maintenance work and high level janitorial duties.

5. Maintain appearance of all facilities owned and leased through scheduled cleaning activities.

6. Maintain inventory and order janitorial supplies as needed.

7. Organize and maintain the appropriate janitorial supply areas in all facilities.

8. Maintain the general cleanliness and appearance of agency vehicles.9. Communicate with direct supervisor to maintain communication flow and report developments as they occur.

10. Maintain good rapport/working relationship with all employees.

11. Train assigned workers in correct and safe product/equipment use.

12. Perform any miscellaneous duties assigned.

Qualifications/Requirements 

1+ years of experience performing janitorial duties in production/office environment

Teamwork orientation 

Thoroughness

Time management

Opportunities Inc. is looking for a driver who has their Class A CDL and FED Med Card to join our warehouse team. 

The Spotter Truck Driver (or Yard Jockey) hitches and unhitches trailers, moves loaded and empty trailers to and from on-campus warehouse locations within a 5 mile radius in Fort Atkinson. Responsible to inventory and stage trailers in drop lots and assist in warehouse (forklift) as needed. 

REQUIREMENTS:

• CDL Class A 
• FED med card
• Forklift experience
• Attention to detail
• Good communication skills
• And a strong adherence to safety and rules of the road

Apply here or call us directly at (920)563-2437

Job Types: Full-time

Join Our Team as a Skilled Forklift Operator!

Why Work With Us:

• Competitive Compensation: Enjoy fair pay and benefits in a rewarding role.
• Professional Growth: Opportunity to enhance your skills and advance within our team.
• Team Collaboration: Work with a supportive team to achieve common goals.
• Safety Priority: Operate in a safe environment with thorough safety protocols.

Job Summary: We are actively seeking talented Forklift Operators to join our dynamic team. As a Forklift Operator, you will play a crucial role in our warehouse or distribution center, ensuring the efficient movement of materials. Your precision and efficiency will directly contribute to the success of our operations.

Responsibilities:

• Safely operate a forklift to move materials, products, and equipment within the facility.
• Load and unload trucks, trailers, and containers with accuracy and care.
• Transport materials to designated areas, maintaining organization and efficiency.
• Conduct routine inspections of the forklift and promptly report any maintenance or safety issues.
• Adhere to strict safety protocols and keep the work area clean and organized.
• Collaborate closely with team members to ensure tasks are completed on time.

Skills:

• Proficiency in operating various types of forklifts, including lift trucks and clamp trucks.
• Experience in shipping and receiving processes within a warehouse or distribution center.
• Mechanical aptitude to perform routine inspections and minor maintenance on the forklift.
• Excellent materials handling skills to ensure safe and efficient movement of products.
• Ability to accurately pick orders according to specifications in a fast-paced environment.

If you are an experienced Forklift Operator with a dedication to safety and efficiency, we invite you to apply and join our team. Take the next step in your career with us and contribute to our continued success!

• !

Join Our Team as a Custodian!

Job Overview: Seeking a reliable and detail-oriented Custodian to join our team at Opportunities, Inc. As a Custodian, you will play a vital role in maintaining cleanliness and orderliness in our 30,000 square foot facility. This role includes cleaning bathrooms, break rooms, lobbies, offices, hallways, and the production floor. Enjoy a weekday schedule with no weekends or nights: Monday to Friday from 7:00 am to 3:30 pm.

Responsibilities:

• Perform general cleaning duties such as sweeping, mopping, dusting, and vacuuming to uphold cleanliness standards.
• Clean and sanitize restrooms, ensuring supplies are stocked as needed.
• Empty trash receptacles and manage waste disposal in accordance with company policies.
• Maintain cleanliness in common areas like hallways and break rooms.
• Clear debris, snow, and ice from entrance ways and parking lot for safety and accessibility.

Qualifications:

• Ability to work independently and with minimal supervision.
• Proficiency in proper cleaning techniques and use of cleaning equipment.
• Strong attention to detail, self-motivation, and reliability.
• Physical stamina and flexibility to perform tasks involving standing, bending, lifting, and carrying heavy objects.
• Excellent time management skills to prioritize tasks effectively.

Why Join Us: We offer competitive pay rates and opportunities for career advancement within our growing organization. If you are dedicated, possess a strong work ethic, and take pride in maintaining cleanliness, we invite you to apply. Join us as a Custodian and contribute to a clean and welcoming environment for our team and visitors.

How to Apply: Ready to make a difference? Apply now to join our team as a Custodian and be part of our commitment to excellence in facility maintenance.

Make a Difference as a Direct Support Professional at Opportunities, Inc.!

Are you driven by compassion and a desire to make a meaningful impact in the lives of others? Join our dedicated team at Opportunities, Inc. as a Direct Support Professional! In this fulfilling role, you’ll provide essential care and support to individuals with developmental disabilities in warm, supportive environments like assisted living facilities, senior care centers, and hospice care.

Why This Role Is For You:

• Fulfillment in Every Day: Experience the rewarding feeling of making a difference in someone’s life, helping them live with dignity and independence.
• Supportive Work Environment: Be part of a team that values collaboration, compassion, and mutual respect.
• No Nights, Weekends, or Holidays: Enjoy a balanced work-life schedule with plenty of time for yourself and your loved ones.
• Career Growth: Take advantage of ongoing training, professional development, and opportunities for career advancement within our organization.

What You’ll Do:

• Empower Individuals: Assist with daily activities such as personal hygiene, meal preparation, and medication administration, ensuring each person receives the best care possible.
• Be a Companion: Provide emotional support and genuine companionship, building meaningful relationships with those you support.
• Champion Safety and Independence: Ensure the safety and well-being of individuals under your care while promoting their rights and independence.
• Plan and Engage: Organize daily schedules and community outings, helping participants enjoy active, fulfilling lives.
• Keep Things Running Smoothly: Monitor break and lunch periods, manage bus duties, and accurately document daily activities to keep everything on track.

What We’re Looking For:

• Caring and Compassionate: You have a patient, empathetic nature and a true passion for helping others.
• Experienced or Eager to Learn: While previous experience in caregiving or working with individuals with developmental disabilities is a plus, what matters most is your dedication and willingness to learn.
• First Aid Knowledge: Familiarity with first aid procedures is a bonus, ensuring you’re ready to respond to any situation.
• Reliable and Trustworthy: You can pass the Wisconsin Caregiver Background check, demonstrating your commitment to providing safe, quality care.

Benefits You’ll Love:

• Comprehensive Health Coverage: Enjoy health, dental, vision, and life insurance to keep you and your family well-protected.
• Generous PTO: Take advantage of a great PTO plan to recharge and enjoy time away from work.
• Ongoing Learning: Benefit from continuous training and professional development to grow your skills and career.
• Mission-Driven Work: Be part of a team that’s not just doing a job but fulfilling a mission to improve lives.

If you’re passionate about making a difference and providing exceptional care to individuals with developmental disabilities, we want to hear from you! Apply today to become a Direct Support Professional at Opportunities, Inc., where every day brings the chance to change lives for the better.

The Fulfillment Customer Service Representative is accountable for facilitating customer relations with fulfillment and Ecommerce business customers. This role involves customer account management to include: order monitoring, inventory validation, meeting key performance standards, and a high level of service and daily communication. Ability to manage and navigate all systems and information technology as it relates to fulfillment operations and customer specific accounts.

Essential Duties and Responsibilities include the following:

• Serve as the liaison between the agency's fulfillment customers and fulfillment/ production work floor.

• Manage project pricing, quality and scheduling incoming and outgoing customer product flow in an organized and comprehensive manner to exceed expectation.

• Utilize agency OI Cares philosophy and “Keys to Service Success” in all business communications. Extend a positive image of Opportunities, Inc. and its fulfillment capabilities within the business community and beyond.

• Research, analyze, investigate, resolve, and respond to customer inquiries.

• Resolve Business Central routine issues that may include; scanning order issues, Locus Robotics system challenges, postal file error importing and manifest generation. 

• Respond to inquiries timely and ensure responses are complete and focus on achieving high levels of first-contact resolution.

• Complete online tasks on behalf of the customers such as: Shipstation reporting, lowest shipping options, Ecommerce platforms, Google spreadsheets, Endicia and logistic website to process customer orders. 

• Produce and send to customers on time shipping and receipt documents.

• Effectively work independently and manage position responsibilities and special assignments completely.

• Work together with the inventory department on conducting physical counts and communicate customer inventory accuracy.

• Verify clerical/computer computations against physical stock counts, adjust errors, investigate, and report reasons for discrepancies.

• Support ecommerce and maintain effective communication between the customer and production personnel through effective written and verbal communication.• Process product orders and provide prompt and efficient response and resolution to customer requests.

• Analyze, interpret and act on customer inquiries regarding fulfillment services such as:
  o Orders, order status, pricing, item descriptions, inventory and shipping/receiving.o Gather supporting documentation to research and development of new product lines.(i.e photos, Amazon optimization, different packaging solutions).

• Ability to coordinate information relative to several different customers simultaneously to satisfy individual customer production needs selling channels.

• Coordinate and follow through with order processor and warehouse personnel to ensure on time order and shipment dates are met.

• Communicate between shipping and the customer concerning shipping rates, fulfillment of backorders, and regarding orders with special restrictions and handling requirements.

• Maintain a positive attitude and actively contribute to the growth and success of fulfillment operations. • Serve as a back-up to all areas of the fulfillment operations as needed.• Perform other work-related duties as assigned.

Supervisory Responsibilities:
This position has no supervisory responsibilities.

Qualifications:• Previous experience with Shipstation or other Ecommerce platforms.• Strong knowledge of mailing software programs, order fulfillment processes, functionality of shipping process and ability to run reports.• Proficient with Microsoft Office and Excel.• Accurate Data Entry Skills.• Must be able to function independently in a work setting.• Self-Starter.• Learn quickly, find to find new solutions and extract from lessons learned.• Proficient and timely communicator.• Excellent written and verbal skills.• Perform each essential duty.

Education and/or Experience:
Associates' degree from two-year college or university; and/or two to three years related experience and/or training; or equivalent combination of education and experience.

RESPONSIBILITIES:

Mission:

• Embrace and implement the mission and vision of the organization
• Adhere to all Opportunities, Inc. Policies and Procedures and implements them consistently
• Maintain confidentiality of all participants including but not limited to identity, history, behavioral and medical conditions
• Support a team atmosphere with co-workers and model positive work expectations, service guidelines and behavior
• Represent Opportunities, Inc. in a professional and courteous manner to participants, families, team members, externals stakeholders, legal and medical partners, community agencies, etc
• Represent Opportunities, Inc. in a professional competence through the implementation of the OI Keys to Service Success
• Demonstrate ability to follow directives independently with minimum oversight and direction
• Complete all training requirements of the Adult Day Services Program and Opportunities, Inc.

Direct Support

• Adhere to schedule of assigned service
• Provide a safe and clean environment for all participants
• Provide participant assistance and monitoring of AM and PM bus duty
• Assist participants with adhering to their daily schedules
• Provide direct hands on skill training and support to participants as defined by the participant’s Day Services Advancement Plan , and/or as directed by the Adult Day Service Coordinator and/or Director of Community Options
• Implement protocols or motivation plans as developed by the Adult Day Service Coordinator and as defined in the participant’s Day Service Advancement Plan
• Provide assistance with participant personal care needs (i.e. eating, toileting, hygiene, etc.) as directed by the Adult Day Service Coordinator and./or as identified in the participant’s Day Service Advancement Plan
• Provide assistance with break and lunch periods implementing goals and/or protocols as identified in the participant’s Day Service Advancement Plan
• Provide assistance to the Adult Day Service Coordinator in the planning of participant daily schedule(s) and weekly community outings
• Provide medication administration to identified and authorized participants.(must pass competency traininG 
• Document all activities specific to the daily activities of the participant within required timeframes and guidelines

Communication and Outcome Feedback

• Maintain positive communication with staff, management and external stakeholders when necessary
• Provide feedback to the Adult Day Service Coordinator regarding participant
• Skills progress
• Needs, issues and/or concerns
• Activity suggestions

Other

• Perform any miscellaneous duties assigned by the Adult Day Service Coordinator and/or Director of Community Options

REQUIREMENTS:

• The successful candidate must also be able to pass the Wisconsin Caregiver Background check, including criminal records check for Wisconsin and previous states of residence; Wisconsin Department of Transportation Check, Department of Justice check and Office of Inspector General check

Education and/or Experience 

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. 
• Ability to write simple correspondence. 
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills 

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• To perform this job successfully, an individual should have knowledge of Microsoft Outlook software.

• Certificates, Licenses, Registrations Must possess a valid Wisconsin driver's license. 

• Driving is a requirement of this position.

Physical Demands 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly required to talk or hear. 
• The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. 
• The employee is occasionally required to climb or balance. 
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 100 pounds. 
• Specific duties requiring physical demands include lifting/transferring of consumers, PT/OT carryover Programs, and pushing wheelchairs.

Work Environment 

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. 

• The noise level in the work environment is typically loud. 

• There is constant "busy" noise in background such as television, many people talking, games being played, loud participant vocalizations or clapping.